AfterPay FAQs

Last Modified: January 1, 2023

Introduction

These Terms of Use (“Terms”) are a legal agreement entered into by and between you and Casely, Inc. (“Company,” “we,” “our,” or “us”) and govern your access to and use of https://getcasely.com (the “Site”) and any content, documentation, software, text, images, video, audio, and services offered on or made available through the Site (collectively, the “Services”), whether as a visitor or registered user. Your access to and use of the Services is conditioned on your acceptance of these Terms and any additional terms that may be provided or presented to you when you use certain features of the Services.

Please read these Terms carefully. By registering for an account, making a purchase through the Services, or otherwise accessing or using the Services, you agree to be bound by these Terms. If you do not agree to be bound by these Terms, do not access or use the Services, create an account, make a purchase through the Services, or otherwise indicate that you agree to these Terms.

These Terms contain a mandatory Arbitration provision below that requires the use of arbitration on an individual basis to resolve disputes or claims related to these Terms or your use of the Services, rather than jury trial or class actions. Please see the mandatory arbitration section below.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter. However, any changes to dispute resolution provisions set forth below will not apply to any disputes for which the parties have actual notice prior to the date the change is posted within our Services.

Changes to the Services

We may update the content on the Services from time to time, but related content is not necessarily complete or up-to-date. Any of the material on the Services may be out of date at any given time, and we are under no obligation to update such material.

Age Requirements

By using our Services, you represent and warrant that you are: (a) over 18 years of age or the age of majority in your jurisdiction, whichever is greater; (b) of legal age to form a binding contract; and (c) not a person barred from using the Services under the laws of your country of residence or any other applicable jurisdiction.

Privacy Notice

In addition to these Terms, the Casely Privacy Notice governs all information you provide to us via the Services, and you acknowledge the privacy practices we cover on our Privacy Notice.

Accessing the Services

You may browse the Services without registering, but some features or functionality may not be accessible unless you register. In registering for the Services, you agree to: (i) provide true, accurate, current, and complete information about yourself as prompted by the Services’ registration form; and (ii) maintain and promptly update the information to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or we reasonably suspect that you have done so, we may suspend or terminate your account.

You are fully responsible for all activities that occur under your account. You may not share your account or password with anyone. You agree to notify us immediately of any unauthorized use of your account or password or any other similar breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

Deleting Your Account

You may terminate your account and stop using the Services at any time by email us privacy@getcasely.com.

Account Suspension

We reserve the right to suspend or delete your account at any time, without notice, and at our sole discretion. The suspension or deletion of your account does not entitle you to any claims for compensation, damages, or reimbursement. The suspension or deletion of your account does not exempt you from paying any applicable fees or prices.

Reliance on Information Posted

The information presented on our Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you, any other visitor to our Services, or by anyone who may be informed of any of its contents.

Use of Coupons

Unless otherwise stated, these rules apply to the use of coupons:

• Each coupon is only valid when used in the manner and within the timeframe specified on the website and/or the coupon;
• A coupon may only be applied, in its entirety, at the actual time of purchase – partial use is not permitted;
• Unless otherwise stated, single-use coupons may only be used once per purchase and therefore may only be applied a single time even in cases involving installment-based purchases;
• A coupon cannot be applied cumulatively;
• The coupon must be redeemed exclusively within the time specified in the offer. After this period, the coupon will automatically expire, precluding any possibility for the User to claim the relevant rights, including cash-out;
• You are not entitled to any credit/refund/compensation if there is a difference between the value of the coupon and the redeemed value;
• The coupon is intended solely for non–commercial use. Any reproduction, counterfeiting and commercial trade of the coupon is strictly forbidden, along with any illegal activity related to the purchase and/or use of the coupon.

Method of Payment

All payments are independently processed through a third-party service, so Casely does not collect any payment information, such as credit card details. If payments through the available methods on the Services fail or are refused by the payment service provider, Casely is under no obligation to fulfill the purchase order. Any possible costs or fees resulting from the failed or refused payment will be borne by you.

Terms of Sale, Subscriptions, and Returns

Casely maintains a separate Terms of Sale that describes our current commercial terms, subscription options, and return policy. These Terms of Sale are incorporated into these Terms by reference and can be found at the following url: https://getcasely.com/terms-of-sale.

Additional Materials & Terms of Service

The Services may provide links to other websites or resources. Casely does not endorse and is not responsible for any third-party content, advertising, products, services, or other materials on or available through such sites or resources. These sites are subject to different terms and conditions of use, which you are responsible for reviewing. Your dealings with advertisers and other third parties who market, sell, buy, or offer to sell or buy any goods or services on the Services are solely between you and the advertiser or other third party. You agree that Casely is not liable for any damage or loss of any kind incurred as a result of any such dealings.

We utilize certain third-party services to operate our Services and provide you with certain functions such as order tracking, subscription management, and SMS notifications. Your use of our Services and additional functions are also governed by the provider’s terms of use, including the following:

• We utilize Gorgias as our customer service platform. To view Gorgias’ Terms of Service, click here.
• If you are part of our influencer campaigns, your actions are subject to Grin’s Influencer Terms of Use, which you can review here.
• We utilize Recharge to manage the subscriptions offered on our Services. To review Recharge’s Terms of Service, click here.
• You can receive updates on your purchases through Wonderment. Their Terms of Service can be reviewed here.

SMS Notifications

You may provide your phone number to receive SMS notifications with updates on your order and to receive marketing messages from Casely. SMS notifications are provided by Attentive and Klaviyo. You can review Attentive’s Terms of Use here, and Klaviyo’s Terms of Service here. You can unsubscribe at any time by replying STOP to the number from which you receive updates. Message and data rates may apply. Aerial is not liable for delayed or undelivered messages.

Content

All information, data, text, software, music, sounds, images, graphics, videos, messages, scripts, tags, and other materials accessible through the Services, whether publicly posted or privately transmitted (“Content”), are the sole responsibility of the person from whom such Content originated. This means that you, and not Casely, are entirely responsible for all Content that you upload, post, transmit, or otherwise make available through the Services (“Your Content”), and other users of the Services, and not Casely, are similarly responsible for all Content they upload, post, transmit, or otherwise make available through the Services (“User Content”).

Casely has no obligation to pre-screen Content (which includes without limitation Your Content and User Content), although we reserve the right in our sole discretion to pre-screen, refuse, or remove any Content. Without limiting the generality of the foregoing sentence, we have the right to remove any Content that violates these Terms. We do not warrant the accuracy, completeness, or usefulness of Content. Any reliance you place on such information is strictly at your own risk.

To the extent that you submit any Content, you represent and warrant that: (i) you have all necessary right and authority to grant the rights set forth in these Terms with respect to Your Content; and (ii) Your Content does not violate or misappropriate any intellectual property or other right of any other party.

Feedback

If you elect to provide or make available to Casely any suggestions, comments, ideas, improvements, or other feedback relating to the Services (“Feedback”), you grant us the right to use, reproduce, modify, adapt, create derivative works from, publicly perform, publicly display, distribute, make, have made, assign, pledge, transfer, or otherwise grant rights in your Feedback in any form and any medium (whether now known or later developed), without credit or compensation to you.

Prohibited Uses

In connection with your access to and use of the Services, you will not:

• upload, post, transmit or otherwise make available any Content that: (i) is illegal, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful or otherwise objectionable; (ii) may not be made available under any law or under contractual or fiduciary relationships; (iii) infringes any intellectual property or other right of any party; (iv) contains software viruses or any harmful code, files, or programs; or (vi) consists of information that you know or have reason to know is false or inaccurate.
• impersonate any person or entity, including without limitation Casely personnel, or falsely state or otherwise misrepresent your affiliation with any person or entity;
• act in a manner that negatively affects the ability of other users to access or use the Services;
• take any action that imposes an unreasonable or disproportionately heavy load on the Services or its infrastructure;
• sell, rent, share, transfer, trade, loan, or sublicense any portion of the Services, including without limitation your user account and password;
• violate any applicable federal, international, state, or local law or regulation.
• except as expressly permitted by applicable law, reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code of the Services;
• frame or utilize any framing technique to enclose any Content;
• remove or obscure any proprietary notice that appears within the Services; or
• access the Services for the purpose of developing, marketing, selling, or distributing any product or service that competes with or includes features substantially similar to the Services or any products or services offered by Casely.

Intellectual Property Rights

Unless subject to a separate written agreement with us, Casely does not claim ownership of Your Content. However, you grant us and our service providers a worldwide, royalty-free, fully-paid-up, non-exclusive, sublicensable, transferable license to use, reproduce, modify, adapt, create derivative works from, publicly perform, publicly display, distribute, make and have made your Content (in any form and any medium, whether now known or later developed) in connection with the Services.

Except with respect to Your Content, Casely and our licensors own all right, title, and interest in the Services and all Content and other materials within the Service. The Casely logos and trademarks referenced in the Services are the trademarks of Casely and our affiliates. Any other company names, product names, service names, and logos referenced in the Services may be the trademarks of their respective owners. Casely reserves all rights not expressly granted to you.

To the extent the Services provide access to any online software or other similar components, then Casely grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the software or components only in connection with the Services.

Disclaimer Of Warranties

You understand that we cannot and do not guarantee or warrant that Content available for downloading from the Services will be accurate, harmless, or error-free. You are responsible for implementing sufficient procedures to satisfy your particular requirements for anti-virus protection and accuracy of data input and output.

To the fullest extent permitted by applicable law, your use of the Services and Content is at your own risk, the Services and Content are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, and CASELY expressly disclaims any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Indemnification

You agree to defend, indemnify, and hold harmless Casely, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns (“Casely Parties”) from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Services other than as expressly authorized in these Terms, except to the extent caused by the Casely Parties’ gross negligence, fraud, or intentional misconduct.

Limitation on Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CASELY PARTIES WILL NOT BE LIABLE FOR ANY LOST PROFITS OR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, EVEN IF CASELY PARTIES HAD ACTUAL OR CONSTRUCTIVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CASELY PARTIES’ TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES EXCEED THE GREATER OF $25 OR THE AMOUNT PAID BY YOU TO CASELY FOR ACCESS TO THE SERVICES (OR PORTION THEREOF) AT ISSUE WITHIN THE 6 MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE APPLICABLE CLAIM AROSE. THIS LIMITATION OF LIABILITY DOES NOT APPLY TO LIABILITY RESULTING FROM CASELY PARTIES’ GROSS NEGLIGENCE, FRAUD, OR INTENTIONAL MISCONDUCT.

Governing Law, Mandatory Arbitration, And Class Action Waiver

All matters relating to or arising from the Services and these Terms will be governed by and construed in accordance with the internal laws of the State of New York  without giving effect to any choice or conflict of law provision or rule (whether of the State of New York or any other jurisdiction).

ALL CLAIMS WILL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT, EXCEPT THAT YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF YOUR CLAIMS QUALIFY. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED.

The arbitration will be conducted by the American Arbitration Association (AAA) under its then-applicable rules, including (as appropriate) its Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at http://www.adr.org/. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules, except that CASELY will pay all arbitration administrative or filing fees for non-frivolous claims less than $50,000, including the arbitrator fees (other than arbitrator fees up to the amount of the then-applicable fee for filing a civil action in federal court in the judicial district where you live in any dispute where you assert a claim against CASELY, unless you demonstrate to the arbitrator that you would be entitled to file that civil action in federal court without payment of the then-applicable fee). The arbitration WILL be conducted in the English language by a single independent and neutral arbitrator. For any hearing conducted in person as part of the arbitration, you agree that the hearing will be conducted in the largest city in your state within 100 miles of where you live. The decision of the arbitrator WILL be final and binding. Judgment on the arbitral award may be entered in any court of competent jurisdiction.

WE EACH AGREE THAT ALL CLAIMS WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR ARBITRATION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT SUCH CLAIM WILL BE BROUGHT ONLY IN THE STATE OR FEDERAL COURTS LOCATED IN KINGS COUNTY, NEW YORK. YOU HEREBY SUBMIT TO THE PERSONAL JURISDICTION AND VENUE OF SUCH COURTS AND WAIVE ANY OBJECTION ON THE GROUNDS OF VENUE, FORUM NON-CONVENIENS OR ANY SIMILAR GROUNDS WITH RESPECT TO ANY SUCH CLAIM.

Notwithstanding anything to the contrary, Casely may seek injunctive relief and any other equitable remedies from any court of competent jurisdiction to protect our intellectual property rights, whether in aid of, pending or independently of the resolution of any dispute pursuant to the arbitration procedures set forth above.

Copyright

If you believe that your work or content has been made available through the Services in a way that constitutes copyright infringement, please provide Casely’s Agent for Notice of Copyright the following information: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (ii) identification of the copyrighted work claimed to have been infringed, or, if multiple works are on a single site, a representative list of such works; (iii) identification of the infringing material or activity (or the reference or link to such material) and information reasonably sufficient to permit us to locate the material (or the reference or link); (iv) contact information for the copyright owner or authorized agent; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Casely’s Agent for Notice of Copyright Claims can be reached at:

Casely, Inc.

240 Kent Ave

BK/K13

Brooklyn, NY 11249

Miscellaneous

These Terms constitutes the entire agreement between you and Casely concerning your access to and use of the Services. It supersedes all prior or contemporaneous oral or written negotiations and agreements between you and Casely with respect to its subject matter. You may not assign, transfer, or delegate any right or obligation under these Terms without our prior written consent. Any attempted assignment, transfer, or delegation by you in violation of this Section is null and void in each instance. We may assign or transfer these Terms to any affiliate or in connection with a merger, acquisition, or sale of substantially all of our assets without your consent. The failure of Casely to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable under applicable law, then such provision will be construed, limited, modified, or, if necessary, severed to the extent necessary to eliminate its invalidity or unenforceability, without in any way affecting the remaining parts of these Terms. Any prevention of or delay in performance by Casely due to labor disputes, acts of god, governmental restrictions, enemy or hostile governmental action, fire or other casualty, or other causes beyond its reasonable control will excuse the performance of its obligations for a period equal to the duration of any such prevention or delay.

Contact Us

The Site Services are operated by Casely, Inc. If you have any questions or concerns related to these Terms or the Services, please contact us at: help@getcasely.com

Casely, Inc. Privacy Notice

Last Updated: January 5, 2023

Introduction

This Privacy Notice is provided by Casely, Inc. (“Casely,” “we,” “our,” or “us”) to describe the Personal Information (defined below) that we collect in relation to your access and use of the Services, how we use it, with whom we share it and the choices available regarding our use of the information we collect. We also describe the measures we take to protect the security of the information and how to contact us about our privacy practices. If you do not agree with this Privacy Notice, do not access or use any part of the Services or register for an account. Any terms not defined below have the definitions set out in our Terms of Use.

Updates to this Notice

We may update this Privacy Notice based upon evolving laws, regulations and industry standards, or as we may make changes to our business, including the Services. We will post changes to our Privacy Notice on this page and encourage you to review our Privacy Notice when you use our Services to stay informed. If we make changes that materially alter your privacy rights, we will take appropriate measures to inform you, consistent with the significance of the changes we make. If you disagree with the changes to this Privacy Notice, you should discontinue your use of the Services.

Children

You must be at least 18 years old to use the Services. The Services are not directed to or intended for use by minors. If you are under 18, do not use or provide any information through the Services. If we learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at the information included below.

Personal Information We Collect

Information You Provide Us

We collect certain information from you by which you may be personally identified, such as your name, last name, email address, phone number, and address (“Personal Information”) when you use our Services. We do not collect sensitive information, as defined under applicable law.

You may opt-in to receive SMS notifications from us in order to receive order updates and marketing information from us. SMS notifications will only be sent to you to fulfill the purpose for which you have shared your phone number with us. We only share your phone number with third party services like Attentive, who help us send SMS notifications to you. You may opt-in to our SMS delivery services by entering your phone number when prompted at check-out, or by sending a message to the phone number specified on the SMS notice included in our website.

Information We May Automatically Collect

When you visit our Site and use our Services, we and third parties, including Facebook, Google, Microsoft, and others, may automatically collect certain information about your device, including information about your web browser, IP address, and time zone by using cookies and similar technologies. Additionally, as you use our Services, we may collect information about the individual web pages and services that you view, what websites or search terms referred you to our Services, and information about how you interact with the Services.

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. We use the following advertising services: Google Analytics, Facebook/Meta Pixel, Snapchat Pixel, Triple Whale, TikTok Advertising Pixel, and the Pinterest Tag.

We use Hotjar in order to better understand our user’s needs and to optimize our Services. Hotjar allows us to see how much time you spend on our Services and which links you click. Hotjar uses cookies and other technologies to collect data on our user’s behavior and their devices. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For more information on Hotjar, please review their support page here.

You may opt-out of the collection and use of information for ad targeting from certain providers by visiting: https://optout.aboutads.info/?c=2&lang=EN

Our Services use cookies to help keep track of items you put in your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

For more information on the options provided by our advertising partners please see below:

• Google: https://adssettings.google.com 
• Facebook: https://www.facebook.com/about/ads 
• Hotjar: https://www.hotjar.com/legal/compliance/opt-out 
• Microsoft: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads 

Personal Information Collection Summary

How We Use Your Personal Information

We use the Personal Information we collect from you in the following ways:

• To provide and maintain the Services;
• Provide you with customer service;
• To manage our third-party service providers and the services they provide to you;
• To manage your account;
• For the performance of a contract and the development, compliance, and undertaking of any contract you may have with us;
• To personalize your experience on the Services;
• To manage your requests;
• To provide you with certain discounts and promotions;
• To process your transactions;
• To communicate with you, including to provide you with marketing communications;
• To screen for and investigate potential risks and fraud in our systems;
• To optimize our Services;
• To comply with legal obligations; and
• To establish, exercise, or defend a legal claim.

We use Cookies and similar technologies that automatically collect your information to:

• Authenticate you and protect your account;
• Remember user preferences;
• Enable plugins that allow you to share information on social media platforms;
• Deliver and measure advertising; and
• Analyze traffic and trends through the Services.

Sharing Your Personal Information

We share your Personal Information for the purposes described above. We may share your Personal Information with our affiliates and third parties to facilitate services they provide to us. These can include providers of services such as data analysis, payment processing, order fulfillment, information technology and loyalty/referral program management.

We may share your Personal Information to comply with applicable laws, regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

We may disclose your Personal Information as part of a corporate business transaction such as a merger or acquisition, divestiture, sale of company assets, or in the event of insolvency, bankruptcy, or receivership. In these cases, Personal Information could be transferred to third parties as a business asset. We may also disclose your Personal Information to any affiliated entity, organization, or business partner and to agents and service providers to help us operate the Services and improve our business or the Services.

We may use non-personally identifiable information and aggregate information for any lawful purpose, including, but not limited to, analyzing trends, managing and administering the Services, tracking users’ movements, to create new products or services, or to improve our business and the Services. We may also share aggregate information with third parties to develop and deliver targeted advertising and to analyze and report on the advertising you see. In addition, we may share aggregate statistical information with our business partners. We may also combine your non-personally identifiable information and aggregate information with other non-personally identifiable information and aggregate information collected from other sources. We will take reasonable steps to ensure that aggregate information is never associated with you or your Personal Information.

Summary of Data Disclosed to Third Parties

In the preceding twelve months, we may have disclosed Personal Information for a business purpose to the categories of third parties indicated in the chart below:

Privacy Technology Practices

Do Not Track Signals

Some browsers have incorporated “do not track” features to enable users to make privacy and security choices. By using these settings, your browser may send a signal to our Site not to collect tracking information. Please note that we do not alter our Site’s data collection and use practices when we see a “do not track” signal from your browser.

Data Security

We are committed to protecting the security of your Personal Information. Depending on the circumstances, we may hold your information in hard copy and/or electronic form. For each medium, we use technologies and procedures to protect Personal Information. We review our strategies and update as necessary to meet our business needs, changes in technology, and regulatory requirements. These measures include without limitation technical and organizational security policies and procedures, security controls, and employee training.

If you make any purchases through the Services, we may use a third-party payment processor (e.g., PayPal, Amazon Pay, ShopPay, Afterpay, or Stripe) to assist with securely processing your payment information, and your credit card data will be encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information will be deleted.

You are responsible for maintaining the security of your account credentials that related to the Services. We will treat access to the Services through your account credentials as authorized by you. Unauthorized access to password-protected or secure areas is prohibited. We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Services. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.

Data Retention

We retain your Personal Information for as long as we have a business relationship with you. Your personal data will be deleted or anonymized within 7 years after your last activity with our business. We may retain your account information and order information for our records for up to 7 years after your last transaction. We reserve the right to retain anonymized and aggregate information indefinitely.

California’s Shine the Light Law

California Civil Code Section 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of the information you provide through the Services to third parties for their direct marketing purposes. To make such a request, please contact us at: privacy@getcasely.com with subject line “Shine the Light Request.”

California, Colorado and Virginia Privacy Rights

This section outlines data privacy rights afforded to California, Colorado and Virginia residents and certain disclosures that are required under their applicable privacy laws.

DO NOT SHARE MY PERSONAL INFORMATION

To notify Casely not to “Sell or Share My Personal Information,” please click here. In this case “sharing” refers to a specific type of disclosure under certain privacy laws that relates to advertising activity including targeted advertising. An example of a sale or share of information is when we disclose information about you (like when you have visited our Site) tied to unique identifiers, like device IDs, with third parties for targeted advertising. When you tell us not to sell or share your Personal Information, we will not disclose your personal data for these purposes. Please note that not all disclosures of your Personal Information constitute a “share” or “sale” of your data under applicable privacy laws.

Right to Know

You can request information about how we have collected, used and shared your Personal Information during the past 12 months.

Right to Access

You can request a copy of the Personal Information that we maintain about you.

Right to Delete

You may request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions.

Right to Correct

You may request that we correct any of your Personal Information that has become outdated or needs correction for any reason.

Exercising Your Rights

To access or delete specific pieces of Personal Information we will need to verify your identity to the degree of certainty required by law. As permitted by applicable law, any request you submit to us is subject to an identification and residency verification process (a “Verifiable Consumer Request”). We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the consumer about whom we collected Personal Information. California, Colorado and Virginia residents may exercise their rights described above by emailing us at privacy@getcasely.com with subject line “Verifiable Consumer Request.”

Only you, or someone legally authorized to act on your behalf (an “Authorized Agent”), may make a request to know or delete related to your personal data. We require Authorized Agents to provide written authorization confirming they may submit a request on your behalf. You may only submit a request to know twice within a 12-month period. We endeavor to substantively respond to a Verifiable Consumer Request within forty-five (45) days of its receipt, unless we require an extension. If we reasonably require an extension, we will inform you of the reason and extension period.

Once we receive your request and confirm your identity, we will review your request. We may deny your request if retaining the information is proper and necessary or if an exception allowing us to retain the information applies. If we deny your request, you may submit an appeal. Instructions for how to submit your appeal will be included in our response explaining why we denied your request.

Non-Discrimination

We will not discriminate against you for exercising any of your data subject rights. We do not charge a fee to process or respond to your Verifiable Consumer Request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Contact Us

The Site and Services are operated by Casely, Inc. If you have any questions or concerns related to this Privacy Notice please contact us at: privacy@getcasely.com.