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Casely, Inc. Terms of Sale

Last Modified: June 24, 2026

1. Your Rights and Obligations

These terms and conditions (these “Terms”) apply to the purchase and sale of products and services through https://getcasely.com (the “Site”). These Terms are subject to change by Casely, Inc. (referred to as “us”, “we”, or “our” as the context may require) without prior written notice at any time, in our sole discretion. The latest version of these Terms will be posted on this Site, and you should review these Terms before purchasing any product or services that are available through this Site. Your continued use of this Site after a posted change in these Terms will constitute your acceptance of and agreement to such changes.

These Terms are an integral part of the Terms of Use that apply generally to the use of our Site. You should also carefully review our Privacy Policy before placing an order for products or services through this Site (see Section 12).

2. Order Acceptance and Cancellation

You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept any orders in our sole discretion. After having received your order, we will send you a confirmation email with your order number and details of the items you have ordered. Acceptance of your order and the formation of the contract of sale between Casely, Inc. and you will not take place unless and until you have received your order confirmation email. You can modify your order only within one (1) hour of the order being placed. After one (1) hour, we do not accept any requests for modifications.

3. Prices and Payment Terms

All prices posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We are not responsible for pricing, typographical, or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.

Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order. We accept PayPal, Amazon Pay, and Afterpay, and credit cards via ShopPay and Stripe, for all purchases. We may update this list as we may determine from time to time. You represent and warrant that (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.

You may use services like AfterPay to pay for merchandise in installments. You acknowledge and agree that until payment of the total purchase price is received in full, any merchandise ordered shall remain the property of Casely, Inc. You further agree to pay all applicable fees associated with such installment payment services and to return any unpaid merchandise promptly upon request by Casely, Inc. or the applicable payment service provider.

4. Coupon Codes

Casely, Inc. may offer certain coupon codes, discounts, rewards and promotions from time to time. Coupon codes may or may not apply to merchandise that is already on sale or to certain styles. To receive a discount, coupon codes must be applied at checkout. Coupon codes are subject to the following restrictions: (i) if you fail to apply a coupon code at checkout, we are able to apply the coupon code only within twelve (12) hours after placing the order; (ii) only one coupon code may be used per purchase; and (iii) coupon codes cannot be applied to previous purchases placed more than twelve (12) hours before a request to apply the coupon code is received, nor can they be retroactively applied after an order has been shipped.

5. Gift Cards

Gift cards may be redeemed in the same manner as coupon codes. During checkout, enter the gift card code in the discount code field and click the arrow to apply the gift card amount to your order. Gift cards cannot be combined with coupon codes or any other promotional discounts.

Expiration

Gift cards and the underlying funds shall not expire for a period of at least five (5) years from the date of issuance or last load of funds, whichever is later. If the physical or electronic gift card expires before the underlying funds, you may obtain a replacement card at no additional charge by contacting our Customer Service Department.

Fees

No dormancy, inactivity, or service fees shall be charged on any gift card unless (i) there has been no activity on the gift card for a period of at least twelve (12) months, and (ii) only one such fee may be charged per month. Any applicable fees, including the amount, frequency, and conditions under which such fees may be imposed, shall be clearly disclosed prior to purchase and on the gift card or accompanying materials.

No Cash Value

Gift cards have no cash value and may not be redeemed for cash, except as required by applicable law. Gift cards are non-transferable and may only be used by the original purchaser or designated recipient.

Lost or Stolen Cards

Casely, Inc. is not responsible for lost, stolen, or damaged gift cards, except as required by applicable law. Replacement cards may be issued at our sole discretion upon verification of the original purchase.

6. VIP Rewards Program

Program Overview

Casely, Inc. may offer a VIP Rewards Program (the “Rewards Program”) that allows registered customers to earn credits (“Casely Credits”) for certain activities and redeem those credits for rewards, discounts, and merchandise. Casely Credits are awarded to registered accounts only. The Rewards Program is subject to the terms and conditions set forth in this Section 6 and may be modified or discontinued at any time in our sole discretion.

Earning Casely Credits

You may earn Casely Credits through the following activities: (i) registration; (ii) social media engagement; (iii) referrals; and (iv) purchases.

You must be logged into your registered account to redeem Casely Credits. Casely Credits may be redeemed for coupon codes that can be applied to your order at checkout. Such coupon codes are valid for one (1) purchase only and cannot be combined with other offers unless otherwise specified.

Rewards Program Restrictions

The following restrictions apply to the Rewards Program:

  • Casely Credits have no cash value and may not be redeemed or exchanged for cash;
  • Casely Credits are non-transferable and may only be redeemed by the account holder who earned them;
  • Casely Credits may expire if not redeemed within a specified time period, as determined by Casely, Inc. in its sole discretion;
  • Casely, Inc. reserves the right to modify the number of Casely Credits required for rewards, the rewards available, and the methods for earning Casely Credits at any time without prior notice;
  • Casely, Inc. reserves the right to suspend or terminate your participation in the Rewards Program if it suspects fraudulent activity, abuse of the Rewards Program, or violation of these Terms;
  • Casely Credits earned through referrals shall only be awarded upon completion of a qualifying purchase by the referred customer;
  • Casely, Inc. reserves the right to impose limits on the number of Casely Credits that may be earned or redeemed within any specified time period.

Program Modifications and Termination

Casely, Inc. reserves the right to modify, suspend, or terminate the Rewards Program at any time, with or without notice, in its sole discretion. In the event of program termination, you shall be afforded a reasonable opportunity to redeem any accrued Casely Credits, the duration and terms of which shall be determined by Casely, Inc. in its sole discretion.

7. Shipments; Delivery; Title and Risk of Loss

We will arrange for shipment of the products to you. Deliveries are made to the address indicated by you and in the manner specified in the order summary. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process.

Risk of loss passes to you upon our transfer of the products to the carrier. Except as otherwise provided in Section 3(c) with respect to installment payment arrangements, title to the products shall also pass to you upon such transfer. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

Upon delivery, you must verify the contents of the shipment and report any discrepancies or anomalies without undue delay using the contact details provided in this document or as described in the delivery documentation. You may refuse to accept any package that is visibly damaged at the time of delivery.

Casely, Inc. shall not be liable for delivery errors due to any inaccuracy or incompleteness in the information provided by you in connection with your order or for any loss, damage, or delay occurring after transfer of the products to the carrier. If you fail to receive or collect the merchandise within the time period specified, the merchandise shall be returned to Casely, Inc., and we will contact you to schedule a second delivery attempt or to agree on the future course of action. Unless otherwise agreed, any subsequent delivery attempt shall be at your sole expense.

8. Returns and Refunds

Except for any products designated on the Site as final sale or non-returnable, we will accept a return of the products for a refund or store credit, subject to the following conditions: (i) merchandise must be returned within thirty (30) days of the order date; (ii) merchandise must be unused and in perfect condition; and (iii) merchandise must be accompanied by the original product packaging.

For returns within the United States, pre-paid return labels will be provided free of charge for returns for store credit, or with a five dollar ($5.00) handling fee for returns for a cash refund. International orders (outside the United States) will not receive a prepaid shipping label and you are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection. Original shipping charges are non-refundable.

Refunds are processed within two (2) to three (3) business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. We do not offer refunds on any products designated on this Site as final sale or non-returnable.

9. Exchanges

Except for any products designated on the Site as final sale or non-returnable, we will accept an exchange of products, subject to the following conditions: (i) merchandise must be exchanged within thirty (30) days of the order date; (ii) merchandise must be unused and in perfect condition; and (iii) merchandise must be accompanied by the original product packaging. Exchanges are processed within two (2) to three (3) business days of our receipt of your merchandise. Original shipping charges are non-refundable. For exchanges within the United States, pre-paid return labels will be provided free of charge. International orders (outside the United States) will not receive a prepaid shipping label and you are responsible for all shipping and handling charges on exchanged items. Each order may only be exchanged once. We do not offer exchanges on any products designated on this Site as final sale or non-returnable.

10. Limited Warranty

The terms of this limited warranty are set forth in this Section 10. In the event of any conflict between this Section 10 and any warranty terms published elsewhere by Casely, Inc., the terms of this Section 10 shall control.

Who May Use This Warranty?

This limited warranty extends only to the original purchaser of products and services from the Site. It does not extend to any subsequent or other owner or transferee of the product or any transferee or other beneficiary of the service.

What Does This Warranty Cover?

This limited warranty covers during the Warranty Period (as defined below) defects in manufacturing, materials and workmanship in products and services purchased from the Site.

What Does This Warranty Not Cover?

This limited warranty does not cover any damages due to:

  • transportation;
  • storage;
  • improper use;
  • failure to follow the product instructions or to perform any preventive maintenance;
  • combination or use with any products, materials, processes, systems or other matter not provided or authorized in writing by Casely, Inc.;
  • unauthorized repair;
  • normal wear and tear;
  • cosmetic damage, including but not limited to scratches, dents and broken plastic, unless failure has occurred due to a defect in manufacturing, materials or workmanship;
  • excess moisture;
  • insects;
  • power surges;
  • connections to improper voltage supply;
  • unauthorized alteration, modification, or repair of original condition;
  • loss of, damage to or corruption of stored data; or
  • external causes such as accidents, abuse, fire, lightning, earthquake, or other actions or events beyond our reasonable control.
  • damages caused by inadequate packing or shipping procedures;
  • damages caused by use with non-Casely, Inc. products;
  • products that require modification or adaptation to enable them to operate in any country other than the country for which they were designed, manufactured, approved and/or authorized, or repair of products damaged by such modifications;

What Is the Period of Coverage?

This limited warranty starts on the date of your purchase and lasts for one (1) year (the “Warranty Period”). Replacement or repaired products are warranted under this Section 10 only for the remainder of the original applicable Warranty Period. Re-performed services are warranted under this Section 10 only for the remainder of the original applicable Warranty Period. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

What Are Your Remedies Under This Warranty?

With respect to any defective products during the Warranty Period, we will, in our sole discretion, repair or replace such products (or the defective part) free of charge using new or refurbished parts with the same or products of similar styles (depending on availability). Casely, Inc. will make every effort to replace Limited Edition/Specialty Products or discontinued products but cannot guarantee their availability for replacement. Any CASELY Limited Edition/Specialty Products or discontinued product still under its applicable warranty that cannot be replaced with an identical product will be replaced with the equivalent model based on availability. Replacement with the same color cannot be guaranteed. We will also pay for shipping and handling fees to return the repaired or replacement product to you if we elect to repair or replace the defective products. For purposes of this Limited Warranty, “refurbished” means a product or part that has been substantially returned to its original specifications.

Limitation of Liability

How Can You Submit a Warranty Claim?

You can submit a warranty claim by emailing us at help@getcasely.com. Any warranty claims must be made by the customer no later than sixty (60) calendar days after the expiration of the applicable Warranty Period. We may ask you to send us a photograph of your Product to validate the claim and, in some cases, we may ask that you return the product to us for inspection. Casely, Inc. reserves the right to charge a shipping and handling fee in connection with the evaluation and fulfillment of any warranty claim.

What Can You Do in Case of a Dispute with Us?

The informal dispute resolution procedure detailed in Section 15 is available to you if you believe that we have not performed our obligations under this limited warranty or these Terms.

11. Goods Not for Resale or Export

You agree to comply with all applicable laws and regulations of the various states and of the United States. You represent and warrant that you are buying products or services from the Site for your own personal or household use only, and not for resale or export.

12. Privacy

We respect your privacy and are committed to protecting it. Our Privacy Policy governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site.

13. Force Majeure

Neither party shall be liable or responsible to the other party, nor be deemed to have defaulted under or breached these Terms, for any failure or delay in fulfilling or performing any term of these Terms (except for any of your obligations to make payments to us hereunder), when and to the extent such failure or delay is caused by or results from acts beyond the impacted party’s (“Impacted Party”) reasonable control, including, without limitation, the following force majeure events: (a) acts of God; (b) flood, fire, earthquake, epidemics, or explosion; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order, law, or actions; (e) embargoes or blockades in effect on or after the date of these Terms; (f) national or regional emergency; (g) strikes, labor stoppages or slowdowns, or other industrial disturbances; (h) telecommunication breakdowns, power outages or shortages, lack of warehouse or storage space, inadequate transportation services, or inability or delay in obtaining supplies of adequate or suitable materials; and (i) other similar events beyond the reasonable control of the Impacted Party.

14. Governing Law and Jurisdiction

All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of New York without giving effect to any choice or conflict of law provision or rule (whether of the State of New York or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of New York.

15. Dispute Resolution and Binding Arbitration

Before either party initiates arbitration, that party must contact the other party by sending a written notice of the dispute. If you provide such a notice to us, your notice must identify your name and address (including email address), and describe the nature and basis of your claim and the relief you seek, including the basis for any damages calculation. You must sign the notice, and if you have retained an attorney, you must identify the attorney and confirm that we have authority to disclose to the attorney any information relevant to resolving your claim. Each side must negotiate in good faith to resolve the claim for a period of sixty (60) days before initiating arbitration proceedings. Any limitations period shall be tolled for this sixty day period. Failure to comply with any of the provisions in this paragraph is grounds for dismissal of any arbitration proceeding as set forth in the following paragraph.

The arbitration will be ADMINISTERED by the American Arbitration Association (AAA) under its then-applicable rules, including (as appropriate) its CONSUMER ARBITRATION RULES AND MASS ARBITRATION SUPPLEMENTARY RULES. IF THERE IS A CONFLICT BETWEEN THIS ARBITRATION PROVISION AND THE AAA RULES, THIS ARBITRATION PROVISION WILL GOVERN. The AAA’s rules are available at http://www.adr.org/. The arbitration WILL be conducted in the English language by a single independent and neutral arbitrator. For any hearing conducted in person as part of the arbitration, you agree that the hearing will be conducted in the largest city in your state within 100 miles of where you live. IF THE ARBITRATOR DETERMINES THAT YOUR CLAIM WAS FRIVOLOUS OR BROUGHT FOR AN IMPROPER PURPOSE, YOU SHALL REIMBURSE US FOR ANY COSTS OR FEES PAID BY US ON YOUR BEHALF. The decision of the arbitrator WILL be final and binding. Judgment on the arbitral award may be entered in any court of competent jurisdiction.

Notwithstanding anything to the contrary, Casely, Inc. may seek injunctive relief and any other equitable remedies from any court of competent jurisdiction to protect our intellectual property rights, whether in aid of, pending or independently of the resolution of any dispute pursuant to the arbitration procedures set forth above.

16. Assignment

You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section 16 is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

17. No Waivers

The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Casely, Inc.

18. No Third-Party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

19. Notices

To You

We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

To Us

To give us notice under these Terms, you must contact us as follows: by personal delivery, overnight courier or registered or certified mail to Casely, Inc., c/o Registered Agent Solutions, Inc., 99 Washington Ave., Ste. 700, Albany, NY 12260. Notices provided by personal delivery will be effective immediately. Notices provided by overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.

20. Severability

If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

21. Entire Agreement

These Terms, our Website Terms of Use and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.