in available credit

Go Back

My Cart

Close

FREE SHIPPING!     U.S. Orders $50+      Outside U.S. $100+

💥 4th of July Sale!💥 30% off red, white, & blue items » use code: SPARKLE at checkout
Casely Logo
  • Phone Cases
      • SHOP BY COLLECTION

        • The Classic Collection
        • The Bold Collection (ultra-protective cases)
        • The Power Collection
        • The Power 2.0 Collection
        • The MagSafe® Collection


        • Sale
        • Shop all
      • SHOP BY DEVICE

            iPhone Cases

          • iPhone 13 Pro Max Cases
          • iPhone 13 Pro Cases
          • iPhone 13 Cases
          • iPhone 13 Mini Cases
          • iPhone 12 Pro Max Cases
          • iPhone 12 Pro Cases
          • iPhone 12 Cases
          • iPhone 12 Mini Cases
          • iPhone 11 Pro Max Cases
          • iPhone 11 Pro Cases
          • iPhone 11 Cases
          • iPhone SE (2020 & 2022) Cases
          • iPhone XS Max Cases
          • iPhone XR Cases
          • iPhone X / XS Cases
          • iPhone 6, 7 & 8 Plus Cases
          • iPhone 6, 7 & 8 Cases
          • All iPhone Cases

            Samsung Cases

          • Galaxy S22
          • Galaxy S22 Plus
          • Galaxy S22 Ultra
          • Galaxy Note 10
          • Galaxy Note 10 Plus
          • Galaxy S10
          • Galaxy S10 Plus
          • Galaxy S10 E
          • Galaxy S9
          • Galaxy S9 Plus
          • All Samsung Cases
      • SHOP BY STYLE

        • Frida Kahlo
        • Van Gogh Museum
        • Grateful Dead
        • The Artist Spotlight Series
        • Marble
        • Holographic
        • Prints + Patterns
        • Tie Dye
        • Solid Colors
        • Clear Cases
        • Glitter
        • Rose Gold
        • Floral Cases
        • Cute Cases
        • Cases for Men
        • Wallet Cases
        • Charging Cases
  • AIRPODS CASES
    • AIRPODS CASES

      • AirPods 1 & 2 Cases
      • AirPods Pro Cases
      • AirPods 3 Cases
    • Ride The Wave | Pastel Rainbow Lined AirPods Case

    • Opposites Attract | Day & Night Colorblock AirPods Case

    • Heart Throb | Endless Hearts AirPods Case

    • Field of Flowers | Pastel Floral AirPods Case

    • Into the Wild | Leopard Print AirPods Case

    • Ride The Wave | Pastel Rainbow Lined AirPods Case

    • Opposites Attract | Day & Night Colorblock AirPods Case

    • Heart Throb | Endless Hearts AirPods Case

    • Field of Flowers | Pastel Floral AirPods Case

    • Into the Wild | Leopard Print AirPods Case

    • Tie Dying Over You Purple Marble AirPods Case

    • Bright Yellow Sunflowers Floral AirPods Case

    • Into the Wild | Leopard Print AirPods Case

    • Here Comes the Sun | Colorblock Sunset AirPods Case

    • Black AirPods Case

    • Here Comes the Sun | Colorblock Sunset AirPods Case

    • Ride The Wave | Pastel Rainbow Lined AirPods Case

    • Field of Flowers | Pastel Floral AirPods Case

    • Into the Wild | Leopard Print AirPods Case

    • Bright Yellow Sunflowers Floral AirPods Case

  • ACCESSORIES
    • ACCESSORIES

      • NEW! Power Pods
      • Wallets
      • Phone Rings
      • Phone Loops
      • Glass Screen Protectors
      • AirTag Cases
      • Sticker Packs
    • Casely Glass | Premium Tempered Glass Screen Protector

    • Magnetic Charger | 15W MagSafe® Compatible Charger

    • Clear Phone Ring

    • Black MagWallet

    • Fast Charging Cable | MFi Certified Lightning to USB-C Cable

    • Here Comes the Sun | Colorblock Sunset Power Pod

    • Black Power Pod

    • Opposites Attract | Day & Night Colorblock Power Pod

    • Navy Power Pod

    • All Smiles | Smiley Face Sticker Power Pod

    • Brown MagWallet

    • Navy MagWallet+

    • Black MagWallet

    • Black MagWallet+

    • Navy MagWallet

    • Classic Black iPhone Ring & Kickstand

    • Classic Off-White Phone Ring

    • Into the Wild | Leopard Print Phone Ring

    • Classic Black Marble Phone Ring

    • Check Me Out | Checkerboard Phone Ring

    • Black Phone Loop

    • Casely Glass | Premium Tempered Glass Screen Protector

    • Black AirTag Keychain

    • Navy AirTag Keychain

    • Brown AirTag Keychain

    • The Desert Pack

    • The Bright Minds Pack

    • The Snow Day Pack

    • The Happy Camper Pack

    • The Slopes Pack

  • COLLABS
    • COLLABS

      • NEW! Magnolia Bakery
      • Frida Kahlo
      • Van Gogh Museum
      • Grateful Dead
      • Shark Week
      • Artist Spotlight
    • Wild West Adventure | Desert Case

    • Opposites Attract | Day & Night Colorblock Case

    • Hanging Around | Potted Plants Floral Case

    • Forever Grateful | Grateful Dead Skeleton Case

    • Van Gogh Skull of a Skeleton with Burning Cigarette Phone Case

    • Confetti Cupcase | Magnolia Bakery Case

    • Painted Flowers | Frida Kahlo Floral Case

    • Sneaky Monkeys | Frida Kahlo Jungle Floral Case

    • Viva La Vida | Frida Kahlo Collage Case

    • Find Your Muse | Frida Kahlo Portrait Floral Case

    • Find Your Muse | Frida Kahlo Portrait Samsung Case

    • Van Gogh Skull of a Skeleton with Burning Cigarette Phone Case

    • Van Gogh Almond Blossom Floral Phone Case

    • Van Gogh Landscape With Houses Phone Case

    • Van Gogh Sunflowers Floral Case

    • Forever Grateful | Grateful Dead Skeleton Case

    • Veneta Tapestry | Grateful Dead Tie Dye Case

    • On Tour | Grateful Dead Tie Dye Sticker Case

    • In the Groove | Grateful Dead Dancing Bears Case

    • Simply Stealie | Grateful Dead Charging Case

    • Out At Sea | Shark Week x Casely Case

    • Flower Patch | Multi-Color Floral Case

    • Pastel Gardens | Watercolor Elephant Floral Case

    • Endless Peaks | Colorblock Mountain Samsung Case

    • Endless Peaks | Colorblock Mountain AirPods Case

    • Opposites Attract | Day & Night Colorblock AirPods Case

  • JOIN THE CLUB
    • JOIN THE CLUB

      • How Does it Work?
      • Get Started
    • Flower Patch | Multi-Color Floral Case

    • Dirt Road Chic | Western Squares Case

    • Flower Patch | Multi-Color Floral Case

    • Dirt Road Chic | Western Squares Case

    • JOIN
      THE CLUB
  • 0
  • My Cart
    0

💥 4th of July Sale!💥

30% off red, white and blue

use code: SPARKLE

⚡️ Power Blowout Sale ⚡️

50% off all charging cases

No code necessary

GIVE 35%, GET $20

Refer a Friend

FREE SHIPPING!     U.S. Orders $50+      Outside U.S. $100+

  • 💥SALE💥

  • CASES

  • ⏻ Pods

  • 50% OFF

  • FRIDA

  • 🧁🧁🧁

  • AIRPODS

  • NEW!

  • Van Gogh

  • iPhone 13

  • Samsung

  • TRENDING

  • MagSafe®

  • Stickers

  • Wallets

  • gd x

  • BOLD

  • POWER

  • FAM

  • CLUB

  • Home
  • All
  • Returns & Exchanges | Casely

Returns & Exchanges

We gladly accept any unused items that are in the original packaging and are in resellable condition for return or exchange within 30 days of the order date.

    Please select one:

  • Return
  • Exchange

    Select a reason for your return:

  • Changed your mind
  • Ordered the wrong size
  • Received an incorrect item
  • Received a defective item

    Select a reason for your exchange:

  • Want a different style
  • Need a different size
  • Received an incorrect item
  • Received a defective item

←Back

RETURN POLICY

  • Merchandise must be returned within 30 days of the order date
  • Pre-paid return labels are sent, free of charge, for returns for store credit (US Only)
  • Pre-paid return labels are sent, with a $5 handling fee, for returns for a cash refund
  • Merchandise must be unused and in perfect condition to qualify for return or exchange
  • Merchandise must be accompanied by the original product packaging
  • Any merchandise marked "Final Sale" cannot be exchanged or returned 
  • Original shipping charges are non-refundable
  • International orders (outside US) will NOT receive a prepaid shipping label 
  • Received a Defective item? If you believe you have received a defective item, please complete this form so we can resolve this issue immediately

EXCHANGES AND PROCESSING

  • Merchandise must be exchanged within 30 days of the order date
  • Exchanges will be processed within 2-3 business days after we've received the exchanged item
  • Original shipping charges are non-refundable
  • Pre-paid return labels are sent, free of charge, for all exchanges (US Only)
  • International orders (outside US) will NOT receive a prepaid shipping label
  • An order can only be exchanged once 

COUPON CODES

  • If you forget to apply a discount code at checkout we are able to apply the discount code only up to 12 hours after placing the order
  • Only one code can be used on a purchase
  • Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been shipped

If you have a question about a return or exchange, please contact us.

SUPPORT

  • Help & FAQ
  • Account
  • Returns & Exchanges
  • Track My Order
  • Product Warranty

COMPANY

  • Join the Club
  • About Us
  • Customer Reviews
  • Blog
  • Charity
  • Sustainability
  • Rewards Program
  • Affiliate Program
  • Sitemap
  • Privacy Policy
  • Accessibility Statement
  • Intellectual Property

SHOP BY STYLE

  • Ultra Protective Cases
  • Charging Cases
  • MagSafe® Compatible Cases
  • Marble Cases
  • Tie Dye Cases
  • Floral Cases
  • Clear Cases
  • Glitter Cases
  • Prints + Patterns
  • Holo Cases
  • Rose Gold Cases
  • Boys Phone Cases
  • Preppy Phone Cases
  • Trendy iPhone Cases
  • Pretty & Cute Cases
  • Wallet Cases

SHOP BY DEVICE

    iPhone Cases
  • iPhone 13 Pro Max Cases
  • iPhone 13 Pro Cases
  • iPhone 13 Cases
  • iPhone 13 Mini Cases
  • iPhone 12 Pro Max Cases
  • iPhone 12 Pro Cases
  • iPhone 12 Cases
  • iPhone 12 Mini Cases
  • iPhone 11 Pro Max Cases
  • iPhone 11 Pro Cases
  • iPhone 11 Cases
  • iPhone SE (2020) Cases
  • iPhone XS Max Cases
  • iPhone XR Cases
  • iPhone X Cases
  • iPhone XS Cases
  • iPhone 8 Plus Cases
  • iPhone 8 Cases
  • iPhone 7 Plus Cases
  • iPhone 7 Cases
  • iPhone 6/6s Plus Cases
  • iPhone 6/6s Cases
    Samsung Cases
  • Galaxy S22 Cases
  • Galaxy S22 Plus Cases
  • Galaxy S22 Ultra Cases
  • Galaxy Note 10 Cases
  • Galaxy Note 10 Plus Cases
  • Galaxy S10 Cases
  • Galaxy S10 Plus Cases
  • Galaxy S10 E Cases
  • Galaxy S9 Cases
  • Galaxy S9 Plus Cases

STAY IN THE KNOW

Join our mailing list and follow us on instagram for new releases, sales, & giveaways!

Copyright © 2022 CASELY

  • Shop
    • iPhone Cases
      • iPhone 13 Pro Max
      • iPhone 13 Pro
      • iPhone 13
      • iPhone 13 Mini
      • iPhone 12 Pro Max
      • iPhone 12 Pro
      • iPhone 12
      • iPhone 12 Mini
      • iPhone 11 Pro Max
      • iPhone 11 Pro
      • iPhone 11
      • iPhone SE (2020 & 2022)
      • iPhone XS Max
      • iPhone XR
      • iPhone X
      • iPhone XS
      • iPhone 6, 7 & 8 Plus
      • iPhone 6, 7 & 8
      Samsung Cases
      • Galaxy S22
      • Galaxy S22 Plus
      • Galaxy S22 Ultra
      • Galaxy Note 10
      • Galaxy Note 10 Plus
      • Galaxy S10
      • Galaxy S10 Plus
      • Galaxy S10 E
      • Galaxy S9
      • Galaxy S9 Plus
      AirPods Cases
      • AirPods (Gen 1 & 2)
      • AirPods Pro
      • AirPods 3
      Accessories
      • Power Pods
      • AirTag Cases
      • Phone Loops
      • Wallets
      • Phone Rings
      • Glass Screen Protectors
      • Sticker Packs
      Collabs
      • Magnolia Bakery
      • Frida Kahlo
      • Van Gogh Museum
      • Grateful Dead
      • Shark Week
      • Artist Spotlight
  • Shop by Case Type
    • The Classic Collection
    • The Bold Collection (Ultra-Protective Cases)
    • The MagSafe® Collection
    • The Power Collection (Charging Cases)
    • The Power 2.0 Collection (Charging Cases)
  • Club
  • Sale
  • Every Case Counts
    • Did you know #EveryCaseCounts? This month, 5% of net sales from every case sold will be donated to ASPCA. Learn More
  • Account
    • Sign in
    • Help & FAQ
TOP
GET $20