Returns & Exchanges

RETURN POLICY

• Merchandise must be returned within 30 days of the order date
• Pre-paid return labels are sent, free of charge, for returns for store credit (US Only)
• Pre-paid return labels are sent, with a $5 handling fee, for returns for a cash refund
• Merchandise must be unused and in perfect condition to qualify for return or exchange
• Merchandise must be accompanied by the original product packaging
• Any merchandise marked "Final Sale" cannot be exchanged or returned 
• Original shipping charges are non-refundable
• International orders (outside US) will NOT receive a prepaid shipping label 
• Received a Defective item? If you believe you have received a defective item, please contact us so we can resolve this issue immediately

EXCHANGES AND PROCESSING

• Merchandise must be exchanged within 30 days of the order date
• Exchanges will be processed within 2-3 business days after we've received the exchanged item
• Original shipping charges are non-refundable
• Pre-paid return labels are sent, free of charge, for all exchanges (US Only)
• International orders (outside US) will NOT receive a prepaid shipping label
• An order can only be exchanged once 

GIFT RECEIPTS AND GIFT RETURNS/EXCHANGES

• Purchased a gift and need a receipt? Gift receipts can be created here.
• Merchandise must be new, unused, and in the original package to qualify for a return or exchange. 
• Gifts can be exchanged for new items or returned for a store credit gift card.
• All standard return & exchange policies mentioned above still apply. 
• For more information on how to create and use a gift receipt, click here.

COUPON CODES

• If you forget to apply a discount code at checkout we are able to apply the discount code only up to 12 hours after placing the order
• Only one code can be used on a purchase
• Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been shipped